Archive for February, 2009

5 Reasons Startups Can Thrive in Recessions

February 27th, 2009 by Greg Head | 1 Comment

Every day I hear stories about how the recession and financial crisis are creating havoc in the business world. Uncertainty and fear have taken over. There is constant discussion of layoffs, budget cuts, financing problems, purchase delays and decreased demand. This recession affects every industry and companies of all sizes.

For most entrepreneurs who are just starting during this tough economic environment, it doesn’t feel like the “best time to start a business,” as we always hear during a downturn. However, there are some advantages that small companies can leverage now to stay afloat and build a better foundation for growth.

Here are five advantages for small companies during this recession:

1. It’s easier to be frugal
It doesn’t take as much cash as it did just last year to create and grow a business. Almost everything is cheaper than it was just six months ago: rent, hardware, software, travel, staff, commodities, advertising, services. Prices are coming down and there are more free or cheap services than ever. It’s even cool to be frugal again. There is far less stigma in being  a virtual business that does not have a permanent office or full-time employees.

2. You can attract great people
If you are trying to grow your business and to do great things, you need great people at all levels of your organization. The good news is that it’s a lot easier to attract the best full-time employees and part-time contractors now than during the boom times. Layoffs and business challenges are no longer affecting just the bottom 10% of employees – the best and brightest are looking for opportunities and they are generally happier to work for less salary and equity than a year ago. It’s not much fun to work at many big companies right now, so your cool startup can look relatively promising.

3. Big companies are on defense
The economic challenges are drastically affecting large companies in ways that create opportunities for the little guys. When big companies cut back, they focus on their core businesses and typically delay new and innovative projects which are more risky. Who wants to champion a new and unproven business initiative when your company is struggling and your coworkers are getting laid off? The harder an industry is hit, the fewer things will get done by big companies. Smaller companies can strike now when the big guys can’t fight back.

4. Reaching your customers can be cheaper than ever
One of the biggest challenges in growing a small company is finding and converting new customers. The Web has opened up new ways to reach people and get your message across that don’t require traditional advertising and  promotion expense. If your crowd likes you, they will spread the word for you using very powerful Web-based social media tools like Facebook, Twitter, YouTube, forums, blogs, texting and more. (You do need a remarkably valuable product or service more than ever, so your fans can promote you to their friends.) Although social media marketing does not require advertising expense, it does require significant effort and commitment to foster relationships with your community. Smaller companies with passionate leaders can do this better than the big guys, in most cases.

5. Crisis creates change, change creates opportunity
Entrepreneurs and innovators often underestimate how long it takes for “the market” to actually change and adopt a new product or service, even when the new way is better than the old way. Guy Kawasaki talks about the “10X rule” for new products: your new product has to be at least 10X better than the old product for people to change what they are doing. In times like these, when our biggest institutions, plans and traditions are being challenged, an environment is created where change can happen more quickly. An acceleration in the “change factor” allows new things to move into the mainstream more quickly. That’s great news for startups, bad news for the old guard.

All of these factors are reasons why many great companies are created during downturns. Crisis and dislocation in the economy create opportunities for those who can be frugal, focused, and aggressive.

Marc Andreessen Interview on Charlie Rose

February 22nd, 2009 by Greg Head | 1 Comment

Netscape co-founder Marc Andreessen appeared on the Charlie Rose show last week for a great 1-hour interview that should be required viewing for any business leader who wants to see how Silicon Valley innovators think and what major technology trends are important.

He offers his rapid-fire perspective on the major trends and influential companies in technology today. These companies and technologies are changing the way all companies compete and grow: iPhone, Google, mobile phones, e-books, Facebook, Twitter, Intel, Amazon, cloud computing, Microsoft and more.

Watch this show on Google Video.

He is enthusiastic about disruptive technology, of course. He reveals his optimism about the future of innovation which creates exciting new businesses that will fuel our economic future.

Amidst the doom and gloom, “Innovation is not dead.” Viva Silicon Valley!

Simplify Your Message

February 19th, 2009 by Greg Head | 2 Comments

One of the hardest things for entrepreneurs to tackle is the definition of their core business “positioning.” Positioning is known by many names – your focus, your marketing strategy, your elevator pitch, your business description. This description answers these questions:  What business are you in?  Who are your customers? What unique value do you offer them?

Sure, you may be selling your products and services already without a formal strategy, but until you can distill “what business you are in” in a clear and compelling way, you will always struggle to create awareness and interest in the marketplace beyond your long-winded sales force. Without this clarity you will struggle to get the word out, whether you have money to spend on marketing or whether you are relying on cheaper bootstrap sales and marketing tactics exploited on the web.

To the action-oriented startup CEO who is developing the next great business idea, building products and chasing customers (and funding), this can seem like a futile exercise.  Why spend time on creating a simple strategy statement when we have so much to do?

The answer is simple: Everyone who interacts with your business requires a simple and compelling understanding of what your business is and why they should care. This includes your customers, prospects, employees, investors, partners, and suppliers.  All of us have a filter when we see something new and allow our brain to remember and use that information.  How do we all do this?  We simplify, we filter, we categorize.  If what you do can’t be understood quickly, at a minimum, it won’t stick in our minds, much less allow us to repeat it and spread of your story by word of mouth.

Having lived through several startups that have grown into big businesses in now-mature industries, I can tell you that as you grow something very surprising happens. In the beginning your story sounds great, but it takes a 15-minute sales pitch with a presentation and a demo for others to “get it.” As the business grows and the market matures, the description and story actually get simpler, not more complicated.

Think about it. You can imagine what wonderful words were written in the business plans of tech giants Google, Microsoft, Dell, Amazon, YouTube, Apple or whatever tech or non-tech success story you know. Now we associate them in our minds with a single word or two:

Google = web search
Microsoft = PC software
Dell = business PCs
Apple = great consumer devices
Amazon = online books (online stuff)

These words are really “positions” in our minds.  This idea was defined and popularized by Al Ries and Jack Trout 30 years ago in their book “Positioning:  The Battle for Your Mind.”  They have also individually written great books about Focus and Simplicity and many others have covered this topic.

Although much has changed in the tactics of marketing since then, not much has changed in how our minds work.  What was the simple message of Barack Obama’s campaign in his successful election?  Change.

The simpler the idea, the bigger it usually is — and the harder it is to develop and to conquer in minds of the market.

Take this test.  Write down the names of 10 successful businesses in any industry.  Can you easily write down the simple words they “own” in your mind?  I bet you can.

How simple is your story?